TIDY JOB LTD – SUBSCRIPTION TERMS & CONDITIONS
Effective Date: 21 July 2026
These Subscription Terms & Conditions apply to all recurring vehicle valeting memberships purchased from TIDY JOB LTD.
1. Company Details
TIDY JOB LTD
Scotland Registered Company No. SC710320
By purchasing any subscription, the customer confirms that they have read, understood and accepted these Terms & Conditions.
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2. Subscription Plans
Subscriptions are available as:
- Monthly Membership
- Every 2 Months Membership
- Every 3 Months Membership
Each subscription includes one valet service during each billing period.
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3. Automatic Renewal
All subscriptions renew automatically at the selected billing interval until cancelled.
By purchasing a subscription the customer authorises TIDY JOB LTD to collect recurring payments using the payment method provided.
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4. Billing
Payments are collected automatically by Stripe.
If payment cannot be collected:
- service may be suspended
- future bookings may be cancelled
- access to membership benefits may be removed
- further collection attempts may be made
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5. Booking Appointments
Appointments are not automatically created.
Customers must book appointments in advance.
Appointments remain subject to availability.
Preferred dates cannot be guaranteed.
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6. Cancellation & Rescheduling Policy
More than 48 hours
Free of charge.
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Between 12 and 48 hours
40% cancellation fee.
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Less than 12 hours
100% charge.
The appointment is treated as fully used.
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7. No Show
If:
- the customer is not present
- the vehicle is unavailable
- keys are unavailable
- access cannot be gained
- the booking cannot be completed for reasons outside our control
the appointment is considered completed and no replacement appointment will be offered.
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8. Repeated Changes
Customers who repeatedly:
- reschedule
- cancel
- fail to attend
may have their subscription cancelled without refund for unused time remaining in the billing period.
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9. Missed Appointments
Unused appointments:
- cannot be transferred
- cannot be exchanged for cash
- cannot be accumulated
- expire at the end of the relevant billing period.
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10. Weather
As a mobile valeting company, appointments may be rearranged due to:
- heavy rain
- snow
- ice
- strong winds
- dangerous working conditions
These changes do not constitute a cancellation by TIDY JOB LTD.
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11. Arrival Times
Appointment times are approximate.
Traffic, previous jobs and weather may cause delays.
Reasonable delays do not entitle the customer to compensation.
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12. Vehicle Condition
Additional charges may apply for:
- excessive dirt
- mud
- pet hair
- mould
- biohazards
- excessive staining
- sand
- building dust
- vomit
- bodily fluids
The customer will always be informed before additional work begins.
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13. Existing Damage
Customers must report any existing damage before work begins.
TIDY JOB LTD cannot accept responsibility for damage that existed before arrival.
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14. Delicate Parts
We are not responsible for failure of:
- loose trims
- aged paint
- weak lacquer
- damaged plastics
- badges
- old decals
- vinyl wraps
- cracked glass
- corroded wheels
- worn interior components
where damage occurs due to pre-existing deterioration.
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15. Personal Property
Customers must remove valuables before the appointment.
TIDY JOB LTD accepts no responsibility for cash, jewellery, electronics or other personal belongings left inside the vehicle.
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16. Health & Safety
We reserve the right to refuse service where working conditions are unsafe.
Examples include:
- aggressive behaviour
- dangerous animals
- illegal substances
- unsafe parking
- insufficient working space
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17. Membership Suspension
TIDY JOB LTD may suspend or terminate memberships where:
- payments repeatedly fail
- abuse occurs
- fraudulent activity is suspected
- repeated late cancellations occur
- customers repeatedly waste appointment slots.
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18. Refund Policy
Subscription payments are generally non-refundable once collected.
Refunds are only provided where required by applicable law.
Goodwill refunds or vouchers remain entirely at the discretion of TIDY JOB LTD.
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19. Goodwill Vouchers
Where TIDY JOB LTD chooses to offer a goodwill voucher:
- it has no cash value
- cannot be exchanged for money
- must be used before its expiry date
- may contain restrictions.
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20. Changes to Membership
Prices, benefits and membership conditions may be changed with reasonable notice before the next billing cycle.
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21. Limitation of Liability
To the maximum extent permitted by law, TIDY JOB LTD shall not be liable for:
- indirect losses
- consequential losses
- loss of earnings
- loss of business
- loss of opportunity
Our total liability shall never exceed the amount paid for the relevant service giving rise to the claim.
Nothing in these Terms excludes liability where it cannot legally be excluded under UK law (for example, liability for death or personal injury caused by negligence, or fraud).
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22. Governing Law
These Terms & Conditions are governed by the laws of Scotland.
Any dispute shall be subject to the exclusive jurisdiction of the Scottish Courts.
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23. Acceptance
By purchasing a subscription, completing the checkout process or allowing recurring payments to begin, the customer confirms that they have read, understood and accepted these Terms & Conditions.
Where a customer repeatedly reschedules appointments at short notice, TIDY JOB LTD reserves the right to treat the originally booked appointment as used in accordance with the cancellation policy. Any replacement appointment offered thereafter is entirely at the discretion of TIDY JOB LTD and shall be regarded as a goodwill gesture rather than an entitlement under the subscription.
